TORNA Essential Set – Iron Grey

📦 Delivery:

• Standard shipping: 2-7 Working Days Excluding Friday!
• Flat Rate: 80 EGP Cairo-Gize Egypt.
• Other citys Rate: 120 EGP

Return Policy – TORNA Store

- You can request a return within 14 days of receiving your order.

- Items must be unused, unworn, with tags, and in their original packaging.

- A receipt or proof of purchase is required.

How to Start a Return:

- Contact us at support@tornawear.com before sending anything back.

- Once approved, we will provide return instructions and the return address (within Egypt).

- Items sent back without prior approval will not be accepted.

Non-Returnable Items:

- Sale items

- Gift cards

- Customized or personalized products

Exchanges:

- The fastest way is to return the item first, then place a new order after your return is accepted.

Refunds:

- Once we receive and inspect the item, we’ll notify you if the refund is approved.

- Approved refunds are issued within 7–10 business days to your original payment method.

- Your bank or payment provider may need additional time to process the refund.